Since September 2014, Santé Kildare has ranked 1st among the 15 GMFs and Super-clinics in CIUSSS du Centre-Ouest-de-l’Île-de-Montréal for Taux d’assiduité or “patient fidelity.”

Serving Côte Saint Luc since 2011, Santé Kildare proudly offers a modern, multidisciplinary approach to health and wellness. In recognition of the clinic’s commitment to comprehensive care and extended medical hours, Santé Kildare was designated a GMF by the Minister of Health in October 2012.

A Family Medicine Group (GMF) is a team of doctors who work in close cooperation with nurses and other health professionals to promote the principles of family and community medicine.

With our team of healthcare professionals and ongoing commitment to excellent care, Santé Kildare is an ideal destination for all of your family’s medical needs.

Commitment to Teaching

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Santé Kildare is an accredited teaching site for McGill Medical and Nursing students, as well as one of the few approved Nurse Practitioner training locations. Physicians at Santé Kildare supervise first year McGill medical students in the Longitudinal Family Medicine Experience (LMFE) Program, as well as third and fourth year McGill medical students during their Family Medicine Clerkship rotations.  Santé Kildare also accepts elective medical students from other universities.

Collaboration with CLSC and CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

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Santé Kildare works in partnership with CIUSSS du Centre-Ouest-de-l'Île-de-Montréal and CLSC Rene Cassin to offer the Cardiometabolic Program to high risk individuals. Offered on site, patients with pre-Diabetes, Diabetes and/or Cardiovascular disease work with our dietician and nurses to improve their diet and develop a healthier lifestyle.

Accessibility and Continuity of Care

Santé Kildare was approved by Canada Health Infoway in 2015 for the Wave 2 e-Booking Initiative to promote patient on-line access. Over 30% of patients now use Santé Kildare’s on-line booking platform with Bonjour Santé to book routine (non walk-in) appointments.

Since September 2014, Santé Kildare has ranked 1st among the 12 GMFs in CIUSSS du Centre-Ouest-de-l’Île-de-Montréal for Taux d’assiduité or “patient fidelity.”

In 2017, GMF Santé Kildare grew by 8.6% to 24 327 patients.

Advocacy and Media

Santé Kildare physicians are vocal proponents of Family and Social Medicine. Several physicians have been approached and interviewed by media outlets, such as the Gazette, CTV News, CBC and CJAD, to discuss and comment on pertinent medical issues.

Public Health Agency of Canada

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Since 2014, Sante Kildare has participated as a sentinel reporting clinic for seasonal influenza activity.  The seasonal flu is an important public health issue for all Canadians, particularly for those who at risk of developing complications that can lead to severe illness.  Sante Kildare is proud to partner with the Public Health Agency of Canada to help reduce the spread of flu.
 
Up-to-date information on flu activity and other current health matters can be found at:
http://www.phac-aspc.gc.ca/index-eng.php

Contributions to Research

Santé Kildare is committed to research and actively participates in several ongoing research projects.
Recruitment continues for the innovative SCRIPs pilot project studying compliance among patients to personalized written prescriptions for diet and lifestyle changes.

The Diabetes Empowerment Group Program seeks to validate a new tool to measure patient empowerment and improve diabetes management by developing group-based support programs.

Santé Kildare supports the BRAVE Study which studies the relationship between the level of variability in blood pressure and the health of arteries in premenopausal, menopausal, or postmenopausal women.

Santé Kildare collaborates with CognisantMD in a pilot project using electronic tablets to apply a measurement based care approach in major depression management.

Santé Kildare was selected to participate in the University of Toronto Department of Family and Community Medicine Quality Improvement "teaming" project. High functioning primary care teams were chosen across Canada with the goal of developing a blueprint and action plan to guide primary care teams to function effectively. The ultimate outcome leading to improved health of populations, improved and patient and provider experiences and improved value. The findings were presented at the College of Family Physician of Canada's annual conference - Family Medicine Forum - in Montreal in October 2017.

Collaboration with PQDCS and DSP

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Santé Kildare physicians and nurses collaborate with the Direction de santé publique (DSP) du CIUSS du Centre-Sud-de-l’île-de-Montréal and the Québec breast cancer screening program (PQDCS) as volunteer health professionals to receive, review and follow mammogram results of women who do not have a family physician.

Medical Informatics

Santé Kildare prides itself in seeking out the newest developments in medical information technology including MyOscar, Kindred Patient Health Records, Doctr.ca and Bonjour Santé Open Access Booking to improve patient access. Continually changing and upgrading, different platforms are integrated in efforts to improve the patient experience.

Working with Info-Data Logiciels, Santé Kildare upgraded from McMaster open-source Oscar to OscarQc electronic medical records in January 2016 to coordinate with Quebec's evolving requirements.

Santé Kildare is integrated with the province`s DSQ (Dossier Santé Québec) centralized databank and is a partner in the implementation of the Project Solution Régionale de Laboratoire (SRL).

Santé Kildare is one of first and only medical clinics in Quebec to use CognisantMD's Ocean Platform to improve patient files and gather crucial medical information. Incorporated directly into OscarQc, Ocean updates demographics, screens patients and adds to the medical records.

Starting in Spring 2018, Santé Kildare introduced a secure contact form using Ocean technology enabling patients to communicate safely and securely with the clinic. These enhancements help protect patient privacy and allow for the encrypted transfer of medical information through the CognisantMD portal.

Looking ahead, Santé Kildare is proud to collaborate with NAVA MedQ to improve the patient booking experience. The NAVA App offers simpler, quicker scheduling options while tracking delays and wait times. Additional options include mobile check-in, self-managed waiting lists, urgent appointments, and booking services like blood tests.

By The Numbers

Santé Kildare Statistics

(2016 values in parentheses)

5 sites
26 Family Physicians

Total number of registered patients: 24 327 (22 409)
Weighted number registered: 27 383 (24 883)
Number of vulnerable patients: 9 826 (8 561)
Number of patients under the age of 5: 727 (527)
Number of patients between the ages of 70-79: 2 372 (2 060)
Number of patients over the age of 80: 1 916 (1 793)

Number of GMF clinic visits: 47 012 (43 224)

Number of GMF patient visits to other clinics: 8 085 (7920)

Number of ER visits: 1 699 (1 591)

Taux d’assiduité: *83.4% (*80%)

*Highest level of patient fidelity among all 12 GMF clinics in CIUSSS du Centre-Ouest-de-l'Île-de-Montréal since 2015

Principal site at 7005 Kildare, suite 14
16 Family Physicians
4 Specialists

Total Number of Patients Seen

2014: 19 454
2015: 24 382 
2016: 30 255 

Walk-in Appointments

2012: 1 835
2013: 5 666
2014: 6 597
2015: 8 807 
2016: 10 552 
2017: 8 818

Website Traffic

Page Views

2014: 31 525
2015: 73 187 
2016: 95 236 
2017: 125 800

On-line booking

2015: 8 730
2016: 18 629
2017: 37 157

Flu vaccines administered

2012: 5 607
2013: 8 045
2014: 6 030
2015: 4 501
2016: 4701