DURING THE COVID-19 PANDEMIC, WE ARE OPEN TO EVERYONE. SAME DAY AND NEXT DAY APPOINTMENTS AVAILABLE. ALL APPOINTMENTS WILL BE HELD BY TELEPHONE OR TELEMEDICINE. PLEASE CALL 514 397-0777 OR BOOK ON-LINE.

Serving Côte Saint Luc since 2011, Santé Kildare proudly offers a modern, multidisciplinary approach to health and wellness. In recognition of the clinic’s commitment to comprehensive care and extended medical hours, Santé Kildare was designated a GMF by the Minister of Health in October 2012.

A Family Medicine Group (GMF) is a team of doctors who work in close cooperation with nurses and other health professionals to promote the principles of family and community medicine.

With our team of healthcare professionals and ongoing commitment to excellent care, Santé Kildare is an ideal destination for all of your family’s medical needs.

Commitment to Teaching

mcgill

Santé Kildare is an accredited teaching site for McGill Medical and Nursing students, as well as one of the few approved Nurse Practitioner training locations. Physicians at Santé Kildare supervise first year McGill medical students in the Longitudinal Family Medicine Experience (LMFE) Program, as well as third and fourth year McGill medical students during their Family Medicine Clerkship rotations.  Santé Kildare also accepts elective medical students from other universities.

Collaboration with CLSCs and CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Santé Kildare works in partnership with CIUSSS du Centre-Ouest-de-l'Île-de-Montréal and CLSCs Rene Cassin and Benny Farm to offer collaborative care to high risk individuals. Programs are targeted towards patients with pre-Diabetes, Diabetes, Cardiovascular disease, Dementia and Chronic Obstructive Pulmonary Disease.

Response to COVID 19

During the COVID 19 pandemic, Santé Kildare staff were redeployed throughout the CIUSSS du Centre-Ouest-de-l'Île-de-Montréal network to help during this unprecedented crisis. Our dietician and nurse practitioners volunteered at St. Andrew's CHSLD, Place Kensington, and Vigi Mont-Royal CHSLD. Our social worker directed patients from the call centre at the Jewish General Hospital. Our doctors assisted at Maimonides and Jewish Eldercare CHSLDs, as well as private residences and the Résidences intermédiaires Lev Tov and Pavillion Lasalle. Santé Kildare took administrative and medical leadership roles with the implementation and functioning of the two CDEs or "Hot" COVID clinics in our territory in the parking lots of Cavendish Mall in Cote Saint Luc and in front of Pavillion H at the Jewish General Hospital. SouperHéro, a grassroots, volunteer project to provide frontline healthcare workers with a container of frozen soup to take home at the end of their shift, was created and managed by Santé Kildare leadership.

Accessibility and Continuity of Care

Santé Kildare was approved by Canada Health Infoway in 2015 for the Wave 2 e-Booking Initiative to promote patient on-line access. Over half of patients now use Santé Kildare’s Sofy on-line platform to book routine (non walk-in) and urgent (walk-in) appointments.

Since September 2014, Santé Kildare has ranked 1st among the 15 GMFs and GMF-Rs (Super-clinics) in CIUSSS du Centre-Ouest-de-l’Île-de-Montréal for Taux d’assiduité or “patient fidelity.”

Advocacy and Media

Santé Kildare physicians are vocal proponents of Family and Social Medicine. Several physicians have been approached and interviewed by media outlets, such as the Gazette, MATv, CTV News, CBC and CJAD, to discuss and comment on pertinent medical issues.

See Dr. Michael Kalin's interview on CTV news discuss stress during the COVID19 pandemic:

Public Health Agency of Canada

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Since 2014, Sante Kildare has participated as a sentinel reporting clinic for seasonal influenza activity.  The seasonal flu is an important public health issue for all Canadians, particularly for those who at risk of developing complications that can lead to severe illness.  Sante Kildare is proud to partner with the Public Health Agency of Canada and Centre de Recherche du CHU de Québec to help reduce the spread of flu.
 
Up-to-date information on flu activity and other current health matters can be found at:
http://www.phac-aspc.gc.ca/index-eng.php

Contributions to Research

Santé Kildare is committed to research and initiated and/or actively participates in several research projects.
The innovative SCRIPs project was developed at Santé Kildare in 2012. The program studied compliance among patients to personalized written prescriptions for diet and lifestyle changes. Results were presented at the College of Family Physician of Canada's annual conference - Family Medicine Forum - in Quebec City in October 2014.

The Diabetes Empowerment Group Program seeks to validate a new tool to measure patient empowerment and improve diabetes management by developing group-based support programs.

Santé Kildare collaborates with CognisantMD in a pilot project using electronic tablets to apply a measurement based care approach in major depression management.

Santé Kildare was selected to participate in the University of Toronto Department of Family and Community Medicine Quality Improvement "teaming" project. High functioning primary care teams were chosen across Canada with the goal of developing a blueprint and action plan to guide primary care teams to function effectively. The ultimate outcome leading to improved health of populations, improved and patient and provider experiences and improved value. The findings were presented at the College of Family Physician of Canada's annual conference - Family Medicine Forum - in Montreal in October 2017.

Collaboration with PQDCS and DSP

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Santé Kildare physicians and nurses collaborate with the Direction de santé publique (DSP) du CIUSS du Centre-Sud-de-l’île-de-Montréal and the Québec breast cancer screening program (PQDCS) as volunteer health professionals to receive, review and follow mammogram results of women who do not have a family physician.

Medical Informatics

Santé Kildare prides itself in seeking out the newest developments in medical information technology including MyOscar, Kindred Patient Health Records, Doctr.ca, Bonjour Santé, and Sofy on-line booking to improve patient access. Continually changing and upgrading, different platforms are integrated in efforts to improve the patient experience.

Working with Info-Data Logiciels, Santé Kildare upgraded from McMaster open-source Oscar to OscarQc electronic medical records in January 2016.  In January 2019, Santé Kildare adopted Info-Data Logiciels' Ofys EMR platform to meet Quebec's evolving requirements.

Santé Kildare is integrated with the province`s DSQ (Dossier Santé Québec) centralized databank and is a partner in the implementation of the Project Solution Régionale de Laboratoire (SRL).

Santé Kildare is one of first and only medical clinics in Quebec to use CognisantMD's Ocean Platform to improve patient files and gather crucial medical information. Starting in Spring 2018, Santé Kildare introduced a secure contact form using Ocean technology enabling patients to communicate safely and securely with the clinic. These enhancements help protect patient privacy and allow for the encrypted transfer of medical information through the CognisantMD portal.

Santé Kildare is proud to partner with Tia Health to offer innovative and state-of-the-art virtual care with your doctor and medical team from your phone, tablet or computer. Introduced in October 2018, telemedicine supports Santé Kildare's mission to modernize and improve health care access and delivery.

Most recently, in response to the COVID 19 global pandemic, Santé Kildare converted into a virtual office to keep our patients safe. Working with Info-Data Logiciels, Jitsi Meet App was integrated into the Ofys EMR to provide uninterrupted care from/to home.

By The Numbers

Santé Kildare Statistics

(2018 values in parentheses)

6 sites
23 Family Physicians

Total number of registered patients: 25 561 (24 459)
Adjusted number registered: 29 435 (27 743)
Number of GMF clinic visits: 51 962 (52 554)
Number of GMF patient visits to other clinics: 7 262 (7 603)
Number of ER visits: 1 481 (1 607)

Taux d’assiduité: *85.6% (85.1%)

*Highest level of patient fidelity among all 15 GMF and GMF-R clinics in CIUSSS du Centre-Ouest-de-l'Île-de-Montréal since 2015

Principal site at 5555 Westminster, suite 200
15 Family Physicians
2 Nurse Practitioners
5 Nurses
5 Specialists

Website Traffic

Page Views

2014: 31 525
2015: 73 187
2016: 95 236
2017: 125 800
2018: 132 137
2019: 156 764

On-line booking

2015: 8 730
2016: 18 629
2017: 37 157
2018: 41 255
2019: 50 437